Results

Four cases from my career. Each one sets out the situation, what I led, and what was left in place.

01
Stark & Wayne
June 2016 to March 2023

From ecosystem partner to independent competitor

I led the pivot from vendor partner to competitor, building owned products, integration services and managed services, and put the reviews, pricing and contracts in place to run them.

2 → 200+
Customers
320%
Growth in annual recurring revenue
$30M+
Forecasted partner ARR converted to owned recurring revenue
Read the Stark & Wayne case
02
Software turnaround
Since 2023

Rebuilding distressed software assets and keeping every customer

I rebuilt product, sales, delivery and operating systems for distressed software assets. Every customer stayed through the rebuild.

100%
Customers retained through the rebuild
03
Citigroup
April 2014 to June 2016

Consolidating 30 legal entities under audit-ready controls

I led consolidation and remediation of 30 global legal entities and $10B+ in assets, and built a reporting framework adopted across departments.

30
Global legal entities consolidated and remediated
$10B+
Assets in scope
04
Managed services
Since 2023

A five-tier, fixed-fee managed-service offering

I built a fixed-fee managed-service offering in five tiers and standardized tooling, automation and runbooks across seven enterprise platform environments.

5
Fixed-fee service tiers
7
Enterprise platform environments standardized

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