Fractional Executive | Growth, Product, GTM
Bootstrap Buffalo | New York Mar 2023 – Present
Directed strategic initiatives on product development, market expansion, and profit growth.
- Scaled customer success and technical implementation programs across startups, resulting in a 120% increase in Net Revenue Retention (NRR) and 200% growth in key enterprise accounts.
- Built post-sales delivery frameworks for AI-powered and cloud-native products, driving full platform adoption, customer health visibility, and risk reduction across multi-cloud environments.
- Led GTM execution and platform onboarding for a startup in the DevSecOps space, enabling CISO-level engagement, stakeholder alignment, and successful expansion to new accounts.
- Delivered a 100% customer retention rate during a strategic company divestiture, achieving a 25x valuation increase and uninterrupted service through change.
Managing Director of Enterprise Transformation
Stark & Wayne LLC powered by Qarik Group | New York, NY Sep 2021 – Mar 2023
Directed global transformation programs, sales, and customer success initiatives for enterprise clients.
- Designed Cloud Native transformation ML models, generating nine-figure OPEX savings across financial verticals, increasing ARR by 40%.
- Led the cloud platform organization post-acquisition, driving a 230% business unit growth and eventually a successful spinoff company.
Chief Operating Officer
Stark & Wayne LLC | San Francisco, CA Dec 2018 – Sep 2021
Directed large-scale transformation initiatives, and enterprise sales, achieving eight-figure savings through optimized migration and licensing strategies for Fortune 2000 and federal clients
- Leveraged ML models to scale customer success and sales org that serviced 200 enterprises with minimal headcount.
- Productized a platform software portfolio resulting in a 320% increase in Annual Recurring Revenue (ARR) and positioning for acquisition.
Director of Operations
Stark & Wayne LLC | San Francisco, CA Jun 2016 – Dec 2018
Led sales initiatives, inbound marketing, and team development.
- Increased revenue by 400% through strategic customer lifecycle improvements.
- Enhanced profitability by 200% with operational efficiency models.
- Created scalable processes that supported rapid revenue growth.
- Improved cross-functional team collaboration, increasing efficiency by 25%.
Assistant Vice President of Finance Product Control
Citigroup ICG | New York Apr 2014 – Jun 2016
Oversaw teams managing $50 billion in financial assets, focusing on regulatory compliance and ML valuation.
- Developed AI/ML models to enhance valuations and achieved 100% compliance.
- Reduced onboarding time by 3x through training programs and process improvements.
- Successfully led the restructuring of 30 global legal entities.
- Streamlined financial operations, reducing costs by 10%.
Business Operations Analyst
First Niagara Bank | New York Sep 2012 – Apr 2014
Led digital transformation and built ML models for process improvements initiatives across the bank's payment and fraud operations departments.
- Developed an AI/ML model that achieved a 94% reduction in cash outages
- Created an AI/ML to predict consumer card behavior and reduce card costs by 50%
- Led the program to design and implement automated compliance controls, which received commendation from a senior federal auditor for "excellent" quality.
Global Foreign Exchange Operations Specialist
Citigroup ICG | New York Mar 2011 – Sep 2012
Full Stack Developer & Business Analyst
Academic Software Plus | New York Jan 2010 – Dec 2010
Small Business Consulting
DBA Brian Seguin | New York July 2008 – Dec 2010
Second Lieutenant
United States Marine Corps |Quantico, VA May 2008 - June 2008
- Medically discharged after renal failure, what I once saw as my greatest failure has become the foundation of my story of perseverance. Since that moment, I’ve committed to a long-term journey of healing and growth. As of May 2025, I’ve reached a major milestone: after years of declining health post-Marines, I’ve made a full comeback. My run times are nearly back to where they were during active service, and I now consistently train running, swimming, and biking daily. This journey has reshaped how I approach challenge, discipline, and long-term commitment.
Radiation Safety Technician
University at Buffalo | Buffalo, NY Sep 2006 - Aug 2007
- Processed incoming and outgoing nuclear isotopes and performed radiation surveys in active lab environments.
- Managed safe disposal of radioactive materials and participated in inspection of a decommissioned nuclear reactor.
- Exposure during this assignment contributed to medical complications that later impacted my military service.
Historical Interpreter
Old Fort Niagara | Youngstown, NY Jun 2005 - Sep 2005, Jun 2006 - Sep 2006
- Engaged visitors with historical education and live demonstrations, including daily cannon firings.
- Provided guided tours, shared local and military history, and created memorable experiences for tourists of all ages.
Volunteer Work
PaaS Ambassador
Cloud Foundry Foundation Linux Foundation | Santa Clara, CA Jun 2016 - Sep 2023
- As a Cloud Foundry Ambassador, I championed the adoption of cloud-native technologies through advocacy, community building, and technical contributions. I spoke at conferences, organized meetups, and promoted collaboration within the open-source ecosystem, fostering growth and innovation in the Cloud Foundry community.
Strategic Leadership in Member Engagement and Fundraising
Knights of Columbus Oct 2011 - Dec 2020
- Strategic Leadership in Member Engagement and Fundraising
Firefighter & EMT
Lewiston Fire Company #1 | Lewiston, NY Jun 2004 – Sep 2010
- Increased membership by 15% through a targeted recruitment initiative.
- Led emergency responses and developed strategic plans for fire safety.
Eagle Scout
Boy Scouts of America | Youngstown, NY May 1999 – Sep 2006
- Completed Eagle Project: Built 26 park benches for the Buffalo Audubon Society, enhancing public access and outdoor engagement.
- Led as Patrol Leader and organized a 32-mile high-adventure canoeing trip, including fundraising, planning, and logistics.