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Customer Success & GTM Executive | SaaS, AI-Native Platforms, and Cloud Security

  I am a passionate result driven leader with 15 years of leadership experience across technology, finance, AI/ML, and business operations. I believe in long-term strategic plays in leu of short-term wins and iterative development with fast feedback loops for product development. My core strengths include GTM execution, operations, enterprise sales, technical team development, program design, and aligning technology with business needs. 



Key Metrics That Reflect Impact


From startup acceleration to enterprise transformation, these metrics reflect the results of hands-on leadership, strategic execution, and a relentless focus on customer and business outcomes.

120%
Net Revenue Retention Growth
100% 

Customer Retention on Divestitures

320%


Annual Recurring Revenue (ARR) Growth



6+

Early-Stage & Growth-Stage Startups Advised Across 6 Vertical Markets


200+
Enterprise Clients Served



25x

Valuation Increase Post-Divestiture


Experience that sets Brian apart

 AI-Driven Divestiture

Created risk mitigation and cloud operations products, capturing a 200% increase in key account growth. Designed and launched AI-driven delivery frameworks, boosting product margins by 120% and leading to a successful productized divestiture.


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 Post-Acquisition Growth

Devised a Cloud Native transformation strategy that delivered nine-figure OPEX savings across financial sectors. Achieved 230% business unit growth through effective post-acquisition integration, driving profitability and supporting long-term market expansion.

 Transformation & Acquisition

Led cloud transformation initiatives for 200 enterprises, accelerating developer velocity. Developed and executed the go-to-market strategy, achieving robust product-market fit for platform software supporting over 100,000 enterprise applications. These efforts generated a 320% increase in Annual Recurring Revenue and positioned the company for acquisition.

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Financial Integrity & Compliance

P&L governance of $50 billion in assets, consolidating 30 global entities for regulatory compliance. Established compliance control programs, product valuation models, improving reporting accuracy and reinforcing operational efficiency.

Growth Strategy for Cloud Transformation Firm


Problem

The client, a cloud transformation firm, sought to expand market presence and increase revenue but lacked a structured go-to-market and financial growth strategy to align its operations with revenue targets.

Actions

Brian developed a comprehensive go-to-market strategy and financial growth roadmap, identifying key KPIs such as revenue growth, profit margins, and operational efficiency. He integrated these metrics into a finance roadmap, aligning them with both product and customer success objectives. Brian’s strategic approach empowered teams to track financial performance and make resource allocation decisions that supported sustainable growth.


Results

The strategy drove a 4x increase in company revenue, clarified organizational direction, and positioned the company for a successful acquisition.

Enterprise Migration Program 

 

Problem

The client, a Fortune 500 insurance company, required a migration program that would reduce operational expenses while maintaining business continuity across multiple divisions. 


Actions

Brian conducted a full assessment, developed a migration roadmap, and advised on vendor partnerships. He identified key scalability points within the organization and program-managed the launch, ensuring a smooth transition and alignment across seven business lines.


Results

The program achieved eight-figure OPEX savings, maintained operational velocity, and established a foundation for long-term efficiency, aligning with the client’s strategic goals



Product Portfolio Development & Capture Management

 

Problem

The client, a cloud transformation firm, sought a scalable platform portfolio to drive recurring revenue, enhance acquisition potential, and improve alignment with enterprise customer needs. They required new, high-value products and contract structures to facilitate faster, more efficient client acquisition and retention.

Actions

Brian identified market gaps and opportunities to create enterprise-focused products, specifically designed to address the needs of enterprise clients. By refining the contract structure and introducing productized subscription models, he transitioned the firm’s revenue model from one-time projects to Annual Recurring Revenue (ARR), significantly improving revenue predictability and alignment with customer objectives. Brian also created the MEDPIC sales process and established a structured capture management process.

Results

The program drove a 25-fold increase in company valuation. The refined contract structure and productized offerings enabled the firm to achieve a 200% growth in key accounts and a 120% increase in product margins. The structured capture process shortened negotiation timelines by 6x.


P&L Governance and Compliance Consolidation

 

Problem

The client, a global financial institution, needed to enhance P&L governance and regulatory compliance for its $50 billion asset portfolio across multiple financial products and entities.

Actions

Brian managed the P&L governance, implemented trade desk controls, and oversaw regulatory reporting across diverse instruments. He led the consolidation of 30 global entities to align with new regulatory standards, developing KPIs and compliance programs that improved reporting accuracy.

Results

Brian’s strategic direction reinforced financial governance, ensured regulatory compliance, and controls that improved reporting accuracy across the $50 billion portfolio avoiding hefty penalties.

Cloud Transformation Strategy Enterprise Retail Company

 

Problem

The client, a major retail company, needed a comprehensive assessment to identify inefficiencies and hidden pain points within distributed teams, impacting productivity and cognitive load. This initiative aimed to streamline operations, reduce repetitive tasks, and increase team velocity 

Actions

Brian designed and implemented a program where consultants rotated through various teams, engaging directly with team members in sprints. Working closely with executives, Brian’s team gathered insights into overlooked issues, such as disliked processes, minor but persistent pain points, and cost-reduction applications not aligned with incentive plans. By surfacing and addressing these often-ignored challenges, he created a framework that mapped actionable changes to enhance team efficiency.

Results

The program increased operational efficiency, improved team morale, and provided a repeatable model to identify and eliminate productivity drains, aligning team goals with organizational incentives.